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Job Location | Alcester |
Education | Not Mentioned |
Salary | 9.90 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract , part-time |
Summary Working within a bustling atmosphere as part of passionate team this role as a Welcome & Service Assistant, plays a core part in providing fantastic customer service. What its like to work here Coughton Court is one of Englands finest Tudor houses and has been home to the Throckmorton family for 600 years. Coughton has fine collections of furniture, family portraits and Catholic memorabilia which help us share the storyof One House, One Family, One Faith - a familys struggle to remain true to its faith. The house is set in award-winning gardens including the spectacular Walled Garden and orchards. Working within our Welcome Team of five, youll give an exceptional welcome to our visitors from the reception hut in the car park and report to the Welcome Manager.Click here for more information about this location What youll be doing As a Welcome & Service Assistant, youll help our visitors get the most out of their visit, by recommending walks, running seasonal trails and providing services such as mobility vehicles for the less mobile.Youll answer queries and make sure visitors can find everything they need for their visit. Understanding how and why we engage our supporters is important. Working with our spirit of place, youll work with the visitor welcome team to link everything wedo back to our cause and the ongoing work we do.Youll achieve a good standard of presentation at the property, and ensure all our communications with our visitors are clear and consistent, from the first click on the website, to the posters and signs around the property. Who were looking for Youll need to have the following experience: