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Trainee Technical Support

Arden Personnel
Job LocationAlcester
EducationNot Mentioned
Salary£18,000 - £20,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Trainee Technical SupportLocation Bidford-on-AvonSalary of £18,000 - £20,000 DOE Full time PermanentAs a trainee technical support, you will be joining a small team, who design develop and test software to enhance the functionality of the automotive sector . The role will allow you to learn how to diagnose and fix software faults. This is an excellent opportunity to gain experience of commercial applications development within the automotive business,The day to day duties of a Trainee Technical Supportrole would include;

  • Dealing with telephone calls and emails with excellent customer services
  • Custom file writing
  • Dealer support and training
  • Training material development
  • Database maintenance
  • File key reporting and management
  • Dyno testing and product research
  • Support Workshop activities and dyno testing.
  • Software development
    • The Successful ApplicantTo be considered for our Trainee Technical Supportrole you will need to have;
  • Strong communication skills, telephone, written and presentation
  • Custom File ECU writing experience across several marques is important but not essential (additional training will be provided)
  • Experience of using MS office packages
  • Telephone handlings skills/experience
  • Sales and customer care skills/experience
  • Training knowledge and experience
  • Strong interpersonal skills
  • Great time management and ability to prioritise workload.
  • An interest in cars would be a great advantage
  • Have a strong background in Python or another coding language
    • What’s on Offer for our Trainee Technical Supportrole
  • An excellent training program that usually takes 3-6 months
  • An opportunity to increase salary after training is completed
  • A starting salary of £18,000 to £20,000.

    • APPLY NOW

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