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| Job Location | Alcester |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Location: Support Office (Alcester)Do you want tobe a part ofa company that promotes working ina friendly and supportive environment, where every day is differentDo you love talking to customers andbuilding relationships both internally and externallyWould you like to bea part of our ongoinggrowth journey, toensure we can continue tosupport adults of all ages, stay in the comfort of their own homesIf theanswer to these questions is yes, we would love to hear from you!We are currently on the lookout for a candidate to join our growing Customer Experience Team at our Support Office based in Alcester.The Customer Experience Team are on a mission to understand whats important to our customers and sharing this insight with the wider business. After all, who knows us better than our service usersThe RoleThe ideal candidate will embody our brand values, be warm and friendly with a genuine desire to do whats right. Were looking for chatty, confident, and helpful people who are passionate about delivering excellent customer service. Your main responsibilitieswill be to build relationships with our current customers, by reaching out to them and gaining their all-important feedback on the service they are receiving. You will ultimately be the voice of the customer.You will have the autonomy to plan out your day to ensure you achieve your daily/weekly tasks and be required to support our inbound service line, so having strong organisational skills and an ability to prioritise tasks in a timely manner, is essential.Hours of work: Monday to Friday 8:30am5:30pmSalary: £21,000 - £22,500 (dependent on experience)To be considered for this role: