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Customer Collections Advisor

Pertemps Redditch Commercial
Job LocationAlcester
EducationNot Mentioned
Salary£26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Title: Customer Collections AdvisorJob Type: Permanent, Full TimeSalary: £26,000Location: Alcester Job Description for Customer Collection Advisor:We have the exciting opportunity to join a national organization in the Alcester area. If you have experience within a debt collection, sales ledger or credit control position this could be the perfect next role for you. The position would be working with vulnerablecustomers so experience with this would also be beneficial, you must be excellent at communicating with an empathetic approach.Duties and Responsibilities for Customer Collection Advisor:

  • Management of aged debtors chasing customers for outstanding debt for your designated region.
  • Management of customer queries and processing them following the company query procedures.
  • Liaising with client funders on aged debt issues.
  • Notification of accounts applicable for Bad Debt Provisions, under company guidelines.
  • Coding and inputting of weekly & monthly direct debit runs, along with customer communications.
  • Collaborating with branch operations on client requirements and discussions around debt issues.
  • Correct allocation of payments received.
  • Reconciling accounts where required.
Experience and skills required for Customer Collections Advisor:
  • Experience within a debt collection, sales ledger or credit control position.
  • Excellent interpersonal skills.
  • Confident and competent with Microsoft office, particularly excel.
  • Ability to travel to Alcester (must be able to drive due to location)
The position is full time Monday- Friday with one day WFH to be agreed. 23 days holiday plus bank holidays and further benefits to be discussed at interview stage.If you feel you have the relevant skills and experience for this position please click APPLY or send your CV to

APPLY NOW

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