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Billing Administrator - 30 hours

Appcastenterprise
Job LocationAlcester
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Location: Support Office (Alcester)About us:Helping Hands has been established for over 30 years and throughout that time the Customer Revenues Department has grown and developed and is a key department to the business. To contribute to and exceed upon future growth we are recruiting for a BillingAdministrator at our support office in Alcester.The role:This exciting position reports into the Billing Team Leader and the successful candidate will be responsible for all invoicing requirements for the business as a whole. You will have good working relationships with Credit Control & Operational teams to ensureall invoices are sent. This position warrants provision of excellent Customer Service to our sensitive customer base.Key Responsibilities

  • Production and Distribution of customer invoices
  • Invoice query management and resolution
  • Engagement with Public Sector to ensure consistent flow on billing information
  • Customer record management to support onboarding of new customers, as well as change request for existing clients
About you:Ideally you will have 12 months finance or administration experience and be comfortable with basic excel and other IT systems. You will be confident, process driven individual with a keen eye for detail and the ability to work under pressure in a fast-pacedenvironmentWhy join usAt Helping Hands, we give our staff the flexibility to manage their day and make decisions in the best interest of our staff and customers. Joining us will mean that you are able to draw upon your professional experience to perform your role how you believeis best.We also offer a wide range of employee benefits including:
  • Full training and support provided with great prospects to progress
  • Hybrid working
  • Bonus Scheme, paid quarterly
  • Blue Light Card membership with access to an amazing range of discounts online and on the high street
Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.About us:Helping Hands has been established for over 30 years and throughout that time the Customer Revenues Department has grown and developed and is a key department to the business. To contribute to and exceed upon future growth we are recruiting for a BillingAdministrator at our support office in Alcester.The role:This exciting position reports into the Billing Team Leader and the successful candidate will be responsible for all invoicing requirements for the business as a whole. You will have good working relationships with Credit Control & Operational teams to ensureall invoices are sent. This position warrants provision of excellent Customer Service to our sensitive customer base.Key Responsibilities
  • Production and Distribution of customer invoices
  • Invoice query management and resolution
  • Engagement with Public Sector to ensure consistent flow on billing information
  • Customer record management to support onboarding of new customers, as well as change request for existing clients
About you:Ideally you will have 12 months finance or administration experience and be comfortable with basic excel and other IT systems. You will be confident, process driven individual with a keen eye for detail and the ability to work under pressure in a fast-pacedenvironmentWhy join usAt Helping Hands, we give our staff the flexibility to manage their day and make decisions in the best interest of our staff and customers. Joining us will mean that you are able to draw upon your professional experience to perform your role how you believeis best.We also offer a wide range of employee benefits including:
  • Full training and support provided with great prospects to progress
  • Hybrid working
  • Bonus Scheme, paid quarterly
  • Blue Light Card membership with access to an amazing range of discounts online and on the high street
Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

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