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Job Location | Alcester |
Education | Not Mentioned |
Salary | 10.42 - 11.00 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Greeting visitors at Goodflex as the first point of contactBeing the first point of call for answering and directing of all incoming phone callsManaging Jivochat to respond to website enquiries.Ensure that the reception & meeting room are kept ina constant state of customer reediness.Archiving of paperwork onto the company server.Liaise with customers to provide information on current orders.Update factory screen savers and notice boards with any information or KPIs that are applicable tofactory staff.Support and work alongside the Accounts & administration Assistant with day-to-day tasks when required.Support with spreadsheets, administration, PDF edits, etc.General support for the Directors, Managers & Office with administrativeprocesses and one-off tasksResponsible for checking of consumables weekly and informing the Third-Party Logistics Co-Ordinator on what needs to be ordered.Processing of weekly timesheets for production staff and forwarding onto Finance Director and relevantAgencies where specific.Assisting with production support roles during quiet periodsRaising delivery notes dailyLiaising with couriers and chase missing deliveries.Sourcing proof of deliveries when required from couriers.Booking of domestic pallet shipmentsAssisting with booking of international shipmentsMust have exceptional organisation and communication skills. Should be highly driven, motivated, and work in a structured way. Must maintain be polite and professional. Positive attitude vital, with a desire to learn and develop. The person must be proactive,a good team player and have confidence when speaking with customers. Good level of IT and analytical skills are required in order to fulfil this role, together with presenting everything to a high-quality standard at all times. Ideally, as a minimum, a basicknowledge of word, outlook and excel is required and previous experience within an office environment role.