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| Job Location | Airdrie |
| Education | Not Mentioned |
| Salary | 21,000 - 27,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Export/Import Customer SpecialistOur Client:A successful wholly owned Scotch Whisky subsidiary. Within their portfolio they have five distilleries and are currently looking for an Export/Import Customer Specialist to join their team in Airdrie on a permanent basis. Salary:* £21,000-£27,000 (dependant on experience)Location:* AirdrieHours:* Monday-Thursday 08:30-17:00* Friday 08:30-12:30Main Duties:To manage customer orders, shipments and associated commercial activities in line with business plans.* Processing customer orders, including the management and co-ordination ofstock requirements to meet target despatch dates.* Liaising with hauliers, freight forwarders and warehouses regarding despatch of customer orders.* Effective stock management to ensure slow moving stock is minimised and annual stockholding targets are met.* Data maintenance in relation to customer files, pricing and promotional budgets.* Responsible for processing of customer complaints from receipt to reimbursement, ensuring that full investigation is undertaken to the satisfaction of customers.* Ensuring a high level of communication with customers* Preparation of export documents in line with HMRC/Chamber of Commerce/Embassy guidelines required to assist clearance of goods in market as well as associated documentation to register brands in market.Personal Profile:* 2+ years experience within a Customer Service function within an export environment* Language skills (Spanish) are preferable but not requiredGi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committedto protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visitthe Privacy page on our Gi Group UK website.