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Job Location | Abergavenny |
Education | Not Mentioned |
Salary | £19,737 - £21,142 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract, full-time |
Radiology Booking ServiceRadiology Booking ServicePost: Booking OfficerBase – Nevill Hall HospitalTenure: Fixed Term (6 months)Hours – 37.5 hoursTHIS POST IS FIXED TERM FOR 6 MONTHS TO COVER MATERNITY LEAVEThe Radiology Booking Service has a full time vacancy for a Booking Officer who will specialise in booking Radiology appointments using Patient Focused Booking skills to Welsh Government guidelines.The successful candidate will require excellent customer service skills, a good telephone manner and the ability to work in an open plan, busy office environment. The Radiology Booking Service books diagnostic scans booking over 9,000 appointments a month.A call centre background and experience of call centre bookings, knowledge of databases and an understanding of waiting list co-ordination or working to set guidelines are essential. Multi-tasking and thinking for oneself are also essential skills required for the role.Knowledge of Radiology, RadIS/CWS systems and in particular Ultrasound scanning is desirable.A working knowledge of Microsoft Word, Excel and outlook is also preferred.Full details can be found in the Job Description and Person Specification.The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.Closing date: 13th December 2020For further details / informal visits contact:Julia ClementsRadiology Booking and Administration Services Managerjulia.clements@wales.nhs.uk