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HR Service Desk Assistant

Job LocationAberdeen
EducationNot Mentioned
Salary19,770 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

HR Service Desk Assistant Aberdeen or Dundee£19,770 + BenefitsValeco Recruitment are delighted to be partnering with our client who we have had the pleasure in supporting over the past few years hiring into their busy HR function.Fancy joining an employer who is making a difference Has exciting plans ahead Are an employer of choice in their industry YES then read on.We are delighted to be hiring for a HR Support Assistant reporting directly into the Head of HR Service Desk and this is a great opportunity for someone who has either qualified either HNC or part qualified CIPD and would love to grow their career withinHR or you maybe are someone who has been administrator/assistant in HR and want to again develop and secure that career in HR that we all know can be hard to get a foot in the door.The team this role will be joining are a team of experienced and hands on professionals who you will learn a lot from and all are really lovely individuals with the open door policy to ask for help and support.You can be based in either Aberdeen or Dundee, and we also offer some days where you can be home based once you are settled into the role.So, what will you be doing

  • Responding to emails, telephone calls and staff dropping into the department where you are the first point of contact and you will be providing accurate advice and information
  • Working to SLAs and ensuring all cases are logged accurately and closed when required
  • Reporting into the Head of Department and raising on queries or concerns you may have or perhaps you are unable to answer
  • Updating the Human Resource Management Information System, including new starts, leavers, transfers, promotions, personal details, establishment changes, payroll information.
  • Providing events management/admin support to internal and external facilitators/trainers/presenters.
  • To provide admin support to the Head of HR and OD, HR Partners as and when required.
  • To support the implementation and ongoing management of time recording system(s).
  • To create and maintain employee files, ensuring confidentiality, safe guarding all employee data, paper and digital in line with GDPR and best practice.
What do we require from you
  • You will have a minimum a HNC in HR or have gained hands on experience in a similar role and be keen to work further in HR and gain further qualifications and experience
  • Ideally and not essential be part CIPD qualified
  • Excellent communicator and able to handle sensitive information
  • Be able to manage and work to deadlines while remaining calm and professional
  • PC literate our client works across the MS Office Suite
  • Responsive and really engaged
Interested Then we would LOVE to hear from you!Send in your CV and dont forget to send a covering letter/introduction telling us WHY you are suitable for this role and our team will review.All successful applicants will be contacted mainly via email to arrange a Zoom interview, we conduct first stage interviews on behalf of our client to then short list suitable applicants for our clients to review.Due to the number of enquiries we receive currently should you not hear from our team(always check your junk/spam) after 5 days unfortunately you have not been selected at this time.

Keyskills :
Human ResourcesCIPD qualifiedGraduate Level

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