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Application Support Analyst HOME WORKING

Job LocationYelverton
EducationNot Mentioned
Salary£30,000 - £40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Job - Application Support AnalystReporting to: Head of ITPURPOSE OF ROLE: To undertake designated duties within the IT Department in accordance with the Companys requirements.JOB COMPETENCIES:Responsibilities: Support internal customers by investigating and resolving application errors, data discrepancies and queries and enhancing existing MS Access applications, Word templates and forms and Excel macros. Support internal customers in the day to day running of a Microsoft Office 365 environment. Liaise with software suppliers on the development of system enhancements to overcome known problems or further fulfil user requirements including testing of new releases. Assist the implementation of IT application projects. Provide technical input where required. Analyze data from systems and produce technical and business reports for consumption by Management. Work with Training in the provisions of content and knowledge for user training and training materials. Monitor Spiceworks queues to ensure service requests and incidents across TH March Group IT applications are dealt with in a timely manner. Active involvement in user meetings and assist in presenting issues and solutions both orally and in writing.Get Recruited is acting as an Employment Agency in relation to this vacancy.

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