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Job Location | Worksop |
Education | Not Mentioned |
Salary | 50,000 - 55,000 per annum, negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
IT Systems EngineerSalford/Remote (2 days on site)£50-55KAn IT Systems Engineer is required for our client who are based in Salford. The purpose of the role is to provide technical expertise on project work and 3rd line support of the IT Systems and services.The successful candidate will be delivering technical project and change work to support system improvements and modernisation, ensuring that activities are delivered to a high Standard and within expected timescales.Key Responsibilities/Accountabilities To support and maintain IT infrastructure and applications within the parameters of the Service Level Agreements (SLAs) Provide technical expertise to deliver IT change and project work To be proactive and self-motivated, strive to continually improve the IT infrastructure To create and maintain documentation, policies, and procedures to high standards Take part in an out of hours roster to maintain 24/7 3rd line support cover Test and install new products including enhancements to existing products in both test and live environments. Escalation of appropriate faults, failures, and modification requests to the relevant parties, ensuring timely and appropriate responses in accordance with service contracts. Liaise with and act as technical escalation point for service desk staff. To maintain up-to-date technical skills to perform the roll in a dynamic business environment To be proactive and self-motivated to continually improve the IT infrastructure Troubleshoot bespoke applications, and ensure data integrity between systems To conduct regular system checks and ensure that systems are monitored appropriately to allow us to provide a proactive service To adhere to and help improve current ITIL processesEssential At least 4 years experience working in a 3rd line technical support and project delivery roleExperience configuring and supporting: MS Windows Server 2000 to 2019 MS Active Directory AWS eC2/VPC/VPN Citrix XenApp 6.5 IT Security awareness VMWare ESX 5.5 and later Powershell scripting Scripted Windows/Application configuration Nagios core Enterprise AntiVirus systems Backup solutions Infrastructure management toolsets Good understanding of data networking, LAN/WAN & TCP/IP environment Good communication and planning skills Experience of working to ITIL Data storage solutions NAS/SAN Project delivery experienceDesirable Citrix XenApp 1912 ltsr experience & qualification Cisco Networking Veeam backup and replication Cisco Umbrella Cisco Meraki Fortigate Firewall configuration Infrastructure automation (Cloudformation/Terraform) BizTalk administration and configuration MS SQL Server Microsoft Dynamics CRM McAfee and Avast anti-virus systems Solarwinds nCentral toolset Google for business experience Knowledge of IT security principles and best practices Infrastructure design experience Linux experience Containers - Docker Transact-SQL ITIL V3 Foundation certified HP 3Par SAN Telephony systems knowledge