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Service Manager

Effective Energy
Job LocationWorksop
EducationNot Mentioned
Salary£35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Service ManagerSalary: £35,000 pa + benefitsJob Type: PermanentLocation: Carriage Court, Welbeck Estate, Worksop, S80At Effective Energy, we value our people because we are nothing without them and provide the following benefits:

  • Company sick pay
  • Holidays that increase to reward loyalty
  • Health Cash Plan where our people can get money back on medical treatments like dental, optical and therapy
  • Employee Assistance Programme – providing 24/7 helpline for all personal matters and access to telephone and online counselling
  • Retail discount benefits – providing discounts or cashback on things you buy every day or as a treat
  • Employee discounts on Effective Energy Group products
Effective Energy Solutions are looking for a Service Manager to join their team to manage and lead the delivery of our special projects.Effective Energy Solutions is part of the Effective Energy Group. The Effective Energy Group is a group of companies providing predominantly energy and construction related services targeted at both domestic and commercial clients, since 2008. Brands inthe Group to date include Effective Energy Solutions, Effective Home, Premier Connections, Max Energy and Max Scaffold.We are experts in delivering government initiatives on behalf of our high-profile clients. We have sustainability at heart and are passionate about making sustainable living accessible to all. We achieve this by delivering schemes that assist those on lowincome to access funding that will benefit them by reducing their energy bills. As a leading provider in this sector, we are designing our own programmes to expand our portfolio of services which will provide additional support to our customers.Reporting to the Operations director, this pivotal role will manage and report on a varied portfolio of services and schemes. It will interact with internal and external stakeholders and will develop processes and reporting packages to ensure complianceand delivery of agreed SLAs and KPIs.Identifying blockers to the delivery of schemes and providing solutions to resolve these is a key aspect of this role to ensure that the customer journey is seamless and that every conversation delivers a successful outcome. Being able to demonstrate thisinternally and to third parties via robust reporting mechanisms is a large aspect.This role will suit someone with proven stakeholder management experience, strong IT skills to produce robust management reporting statistics and the ability to influence at all levels. If you have project management experience and knowledge of the energyefficiency and/or fuel poverty sector, this would be advantageous.

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