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Problem Management Lead - ITILv4 - £500 PD

Job LocationWolverhampton
EducationNot Mentioned
Salary£475.00 - £500.00 per day
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

Problem Management Lead - ITILv4 - £500 PDA highly reputable financial services corporation is currently hiring a Problem Management Lead on a contract basis to review our clients problem management processes and highlight areas for improvement / maturity. Our client is looking to pay a rate of £475to £500 per day Inside IR to start ASAP with hybrid working in Chatham / Wolverhampton for 3/6 months.To be successful, the chosen candidate must have strong capabilitiesin Problem / Incident / Changemanagement preferably within the financial / insurance / regulated domains utilising tools such as ServiceNow. Core deliverable:

  • Review effectiveness of Problem Management Process
  • Highlight areas for improvement and increased maturity
  • Plan improvement approach articulating resource and budget requirements
  • Execute Process improvements and demonstrate success through reporting
  • Root Cause Analysis
  • Propose improvement plan
  • Execute improvement plan
Core skill set:
  • Problem Management
  • Incident Management
  • Change Management
  • ServiceNow
  • ITIL v3 or ITL4
  • Team Management
  • Process Optimisation
  • Agile
Problem Management Lead -ITILv4- £500 PD

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