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1st Line Support Technician

Job LocationWolverhampton
EducationNot Mentioned
Salary£24,000 - £26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

1st Line Support Technician – Wolverhampton – Perm£24,000 - £26,000 paFully Remote or Hybrid (Flexible)Our client is one of the UK’s leading national firms of independent financial advisers, committed to providing a personal and professional service to both individual and corporate clients and are currently looking for a 1st Line Support Technician on a permanentbasis (Fully Remote).They are looking for someone to provide a Service Desk function to assist in the maintenance of IT services and resolve issues using remote tools and technologies.Working as part of the Company’s in-house IT team, the main focus of this position is to assist the Head of IT & Facilities in the provision of IT services and facilities management for the companies staff and property portfolio.You will be rewarded with an excellent salary and a brilliant benefit package including, 25 days annual leave, Private Medical Insurance, pension scheme, flexible/hybrid working, and many more perks!1st Line Support Technician – Wolverhampton – Perm

  • Acting as the first point of escalation for the Company’s IT suppliers regarding end user issues.
  • Broad experience of all aspects of end point compute in a corporate environment is essential. i.e. hardware, operating systems, networking, printing, security, troubleshooting.
  • Experience of basic administration and support of corporate IT solutions is essential, including MS Active Directory, MS O365 / M365, MS Bitlocker, MS Authenticator.
  • A basic understanding of datacentre compute, virtualisation, storage, network, telephony on premise and in the cloud is essential.
  • Experience in a customer facing remote Service Desk engineering support role.
1st Line Support Technician – Wolverhampton – PermDue to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisationWe take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/

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