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Customer Service / Technical Support

Job LocationWokingham
EducationNot Mentioned
Salary£20,000 - £23,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Growing Wokingham based company are looking for an additional Customer Service/Support Assistant with great customer service ability and attention to detail.Ideal for a candidate with some previous customer services experience within an engineering/technical environment who picks up product knowledge quickly. The company are currently moving to a new coding system so perfect time to pick up new skills and get to grips with a new systemWhat will I be doing

  • Taking incoming calls from customers
  • Getting prices for the customers and working with the technical team to put together quotes
  • Sending out order forms and customer acknowledgement forms
  • Processing orders
  • Data entry and system work and use of technology
  • Working closely with the technical team and also the marketing team
  • Dealing with manufacturers
  • What skills/experience do I need
  • You need a logical mind
  • Quick to pick up product and parts information
  • Good team player willing to be flexible and help out where needed
  • Good with technology
  • Great communication skills both over the phone and in writing
  • Required skills
  • Calls
  • Communication Skills
  • Customer Service
  • Customer Services
  • Technical Team
  • Keyskills :
    Calls Communication Skills Customer Service Customer Services Technical Team

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