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Installations Co-ordinator

Harvey Jones Kitchens
Job LocationWisbech
EducationNot Mentioned
Salary£24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

We are looking for an Installations Coordinator to join us in our workshop location based in Wisbech, Cambridgeshire. To be suitable for this role you should be highly organised, adept at multi-tasking, efficient and with an attention to detail.General DescriptionTo schedule field-based team members diaries by arranging survey and inspection visits with clients. To schedule a national resource of sub-contracted kitchen fitters and painters to complete works on behalf of the business with clients. To schedule other3rd party visits/works, such as worktop fabricators/installers. To schedule warranty claims including scheduling employed and sub-contract resources to attend client’s homes.Duties and Responsibilities

  • To schedule client appointments with field-based Area Installations Managers for the purposes of:Site surveys, Post fit and paint inspections ,Sign-off and investigation visits
  • To manage the Client journey from pointy of sale to completion liaising with the sales and field team to deliver the Harvey Jones experience.
  • To schedule sub-contractors in line with client project timescales.
  • To manage warranty claims.
  • To coordinate and manage Area Installation Manager diaries to ensure effective and efficient use of time and resources.
  • To maintain up-to-date and accurate information on the Company’s Easy Quote system.
  • Ensure the best possible level of Customer Service is always maintained.
  • Ad hoc administrative duties to support and maintain the overall effectiveness and efficiency of the Installations Department.
  • Embrace, and maintain, the Company’s Brand and Core Values.

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