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| Job Location | Wirral |
| Education | Not Mentioned |
| Salary | £45,000 - £55,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time or part-time |
About The CompanyWe are working with a renowned leader in property and people protection services, catering to various sectors with a diverse client base. With an impressive annual turnover exceeding £100 million and a dedicated team of 750 employees, they are a fast-growingorganization with technology firmly integrated into our core operations.Job SummaryThe Technical Manager plays a pivotal role in overseeing the technology systems that underpin our clients 24/7/365 service. This responsibility encompasses the support and maintenance of crucial systems such as 8x8 and 3CX telephony systems, as well as theSentinel and Immix alarm handling platforms. Additionally, the role involves managing various supporting technologies, including TCP/IP, VPN, 4G, and data storage solutions like SQL.The Technical Manager leads a remote engineering team of 4 engineers, ensuring that both reactive and proactive service requests, problems, changes, and issues are addressed within predefined Key Performance Indicators (KPIs). Timely and accurate reportingto all stakeholders is a fundamental aspect of this role. The Technical Manager also places a strong emphasis on training and development for the remote engineering team to enhance their capabilities.Key Responsibilities