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Corporate Property Coordinator

Connells
Job LocationWirral
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

JOB TITLE Corporate Property Co-ordinatorDEPARTMENT Corporate Lettings Property ManagementLINE MANAGER Client Services ManagerLOCATION Corporate Lettings - BirkenheadKey Responsibilities

  • Undertake duties in line with signed Service Level Agreements, particular focus on co-ordinating property maintenance.
  • To arrange all necessary pre-let work in order to put the property into a lettable condition.
  • To arrange all required safety inspections / certification in line with current legislation and client instructions.
  • To instruct the marketing team once the property is ready to market via the works order process.
  • Ensure routine and additional property visits/checks are carried out in the required time frame.
  • Liaise with contractors/outsourcing resources to ensure repair/maintenance works are carried out to a satisfactory standard and timescale and in line with any guarantees/warranties.
  • Where possible and financially viable for the client, to claim for repair/maintenance work under insurance.
  • Establish whether liability for work is landlords or tenants.
  • Draw up schedule of costs based on check out report.
  • Meditate and negotiate between the parties regarding the disposal of the deposit.
  • Ensure that the relevant payments are instructed promptly and properly regarding contractors, deposits and landlord bills.
  • Co-ordinate and prepare renewal of tenancies.
  • Prepare relevant notices following instruction from Receiver.
  • Draw up all non-standard tenancy agreements following instructions from client and forward in timely manner.
  • Draft non-standard clauses and addenda for manager’s approval.
  • Conduct work line with company standards and requirements.
    • Job Purpose / objective
  • To provide Property Management and Tenancy administration support services to the Client and Tenants.
  • Ensure that all documentation and statute requirements are met in the correct time frame.
  • Be committed to achieving or exceeding own, team, department and company targets.
    • On going Functional Knowledge Requirements (Training Provided)
  • A thorough knowledge of the company’s Service Level Agreements and Tenancy Agreement is essential.
  • A full understanding of the implications of the:
  • Gas safety (installation and use) Regulations 1998
  • Electrical Equipment (safety) Regulations 1994
  • Furniture & Furnishings (fire) (safety) Regulations 1998
  • Good understanding of Housing Act 1998 (as amended)
  • Good understanding of S11 of the Landlord and Tenant Act 1998
  • Working knowledge of Customer Relationship Management techniques.Working knowledge of relevant processes, policies and standards.
  • Required Skills for the Position.
  • Minimum of grade C or above in GCSE, (or equivalent), in Mathematics and English Language.
  • Excellent PC and related technology skills.
  • Excellent letter writing skills.
  • Good analytical ability.
  • Ability to stay calm under pressure.
  • Customer service skills
  • Good communication skills.
  • Excellent negotiation and influencing skills.
  • Excellent organisational skills.
  • Ability to share information widely, listen and welcome constructive challenges.
  • Ability to work to targets and achieve results.
    • Behaviours
  • Strong, confident, professional and personal style.
  • Good team player and excellent customer service skills.
  • Demonstrates the importance of detail and committed to getting things right first time.
  • Demonstrates the ability to see the corporate lettings operation as a whole.
    • General Background and Experience
  • Background in residential lettings, property management or estate agency preferable.
  • Experience of over seeing major or minor works around the home beneficial.
  • If no direct property background, experience of negotiating insurance claims, dealing with contracts, negotiation and mediation would be useful.
  • Experience in a customer focused environment.

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