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Complex Legal Advisor

Reed Legal
Job LocationWirral
EducationNot Mentioned
Salary35,000 - 38,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Reed Legal are working with one of the UKs leading providers of insurance and legal services who have built a reputation for an ethical approach to personal injury litigation.Their workforce delivers a professional but personable service to their clients, and they have fostered a culture built on this ethos which makes for an enjoyable place to work.Role:Deal with all aspects of litigated and nonlitigated personal injury claims, predominantly RTA claims. Handling what are generally complex cases dropped from the portal which may be fast and/or low end multi track in value. The claims are complex in natureand time consuming with often overlapping symptoms/injuries, significant pre-existing problems, stayed cases and/or difficult clients. Portal experience is essential as several the cases referred into the team are stayed and require applications to lift orextend the stay. Have a good working knowledge of the CPR and/or and other relevant case law and/or legislation and progressing defences in a timely manner in accordance with the CPRResponsibilities:

  • Ensure clients (lay and insurance) are kept informed and up to date on a regular basis throughout the life of the claim
  • Build a rapport by speaking/meeting with clients, when possible, to ensure a consistency of service and to ensure insurers loyalty to the Firm
  • Check the authenticity and validity of claims by speaking with clients regularly on potentially difficult files
  • Build a relationship with clients to minimise the possibility of complaints and to enhance the reputation of the Firm and the service it provides
  • Ensure that any relevant insurer is kept updated and fully informed as to the progress of any claims to reduce any potential exposure/liability and to increase saving
Experience:
  • A Solicitor, ILEX qualified or file handler of at least 5 years experience in the personal injury field
  • A handler who has had experience of technical fast track claims and must also have a working knowledge of the portal process
  • A handler who has had experience of dealing with complex claims or claims which are technical in nature
  • A proven track record of running a successful fast and/or multi track caseload within a personal injury environment
  • The ability to liaise and build up a rapport by using effective communication with all external agencies during the life of a claim including medical agencies, investigators, barristers etc
  • The ability to create and foster a can do culture to raise efficiency and productivity
  • Good IT skills with a sound working knowledge of Solcase or a similar case management system and essential MS Office knowledge
Salary: £3538,000MondayThursday 9am5.30pm Friday 9am5pmHybrid - minimum 2 days in the officeBenefits:
  • Medicash (after 1 months service)
  • Flexible Working (dependant on the role requirements)
  • Tunnel tag (Liverpool to Wirral commuters)
  • Pension Scheme
  • Life Assurance Scheme
  • Agile Working
If you are keen to find out more about this vacancy and you have the right experience /skills, please contact Steph McCormack at REED Legal () or apply now

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