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Job Location | Willesborough |
Education | Not Mentioned |
Salary | £8.82 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, part-time |
Our highly trained and experienced team at Montfort Manor will deliver full time nursing and residential care, short term respite care as well as specialist dementia care. The team at Montfort Manor will get to know your loved one extremely well. In fact, we will work with all your family when your loved one first joins us, getting to know every aspect of their life and personality, their interests, preferences and wishes. Then we will create care and lifestyle plans - even menus - that are personalised for them, so that they can spend each day doing the things that bring them meaning, satisfaction and a sense of independence. We believe that residents deserve the very best. That’s why Montfort Manor will have a wealth of superb facilities, from its own cafe - complete with freshly-baked cakes and speciality teas and coffees - to its own cinema and hair and beauty salon. You You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people - face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.Your role As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.As a Receptionist/Administrator at Care UK, you can look forward to:
Keyskills :
Dementia Enquiries Telephone Manner Visits Residential Care