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Job Location | Wigston |
Education | Not Mentioned |
Salary | 9.90 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Temporary , full-time Work from home |
SF Recruitment are currently recruiting for a Customer Service Administrator to work for a growing company based in Wigston however the role is hybrid where you can choose the days you work from home. This will be a temporary role for a minimum of 2 months and hours of work are 08:00am-16:30pm The role of Customer Service Administrator is to provide customers with exceptional customer service, you will be handling a high volume of calls and emails and manage order progression whilst maintaining timely contact with customers. This role will: - Processing order acknowledgements received from our suppliers, using Saleforce and SAP to cross reference any discrepancies. Using an internal system to log these discrepancies. - Emailing suppliers using Salesforce in order to chase for feedback on updates on our outstanding orders with them. Once we have received feedback updating the relevant information in SAP accurately. - Looking for opportunities to continually improve the service that we offer to our customers - Ensure that our customers come away with a positive experience - Responsible for placing orders with suppliers and chasing progress - Assist and undertake any additional tasks - Ensure that GDPR guidelines are followed (training provided) If you feel you have the right skills for this role please apply today or contact me directly on