Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer service executive

Page Personnel Secretarial & Business Support
Job LocationWigan
EducationNot Mentioned
Salary£22,557 - £23,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

The position of a Customer Service Executive in the electrical manufacturing sector requires an individual with excellent communication skills and a proactive approach to customer care. Based in Manchester, this role involves actively liaising with customers,resolving queries, and ensuring a high level of customer satisfaction.Client DetailsOur client is a well-established organisation in the small parts manufacturing & distribution sector. With a sizeable team spread across multiple locations, they have a reputation for delivering high-quality products and excellent customer service. Theyoperate on a national scale and are recognised for their commitment to innovation and sustainable practices.DescriptionKey responsibilities will consist of:

  • Handling customer queries and providing timely solutions.
  • Collaborating with the sales team to ensure customer satisfaction.
  • Identify and assess customer needs to achieve satisfaction
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Maintaining detailed customer records.
  • Providing feedback to the management on customer issues and trends.
  • Assisting in the development of customer service procedures and policies.
  • Coordinating with other departments to resolve customer issues.
  • Participating in customer service training and development programs.
  • Creat engaged & sustainable with client relations in order to contribute to repetitive business & repeat custom.
  • Contributing to the overall customer service team goals and objectives.
ProfileA successful Customer Service Executive should have:
  • Exceptional communication skills.
  • Experience within account handling, customer service or business prospecting.
  • A proactive approach to customer care.
  • Proficiency in using customer relationship management (CRM) software.
  • Sales order processing skills.
  • Ability within order inputting & invoice raising.
  • Strong organisational skills.
  • An ability to work effectively in a team and independently.
Job Offer
  • Basic salary starting at £22,550
  • Discretionary team performance-based bonus
  • Progressional earning potential
  • Career development progression into progressional routes
  • Exposure to B2B industrial manufacturing competitive landscape
  • Pension contribution
  • 2x salary life assurance
  • Basic holiday allowance + bank holidays
  • Opportunities for professional development and growth.

APPLY NOW

Customer service executive Related Jobs

© 2019 Naukrijobs All Rights Reserved