Regional Planning Manager

Job Description

Regional Planning ManagerWidnes, CheshireHere at Suttons Group, a long-standing and successful global logistics provider, we have the opportunity for a Regional Planning Manager to join our team based in Widnes. This role is responsible for ensuring excellent customer service with key accounts, through effective communication and relationship management, understanding their needs and translating this to an efficient transport plan, balancing Suttons’ requirements and the customer’s needs. Our core values we all live by here at Suttons are:- Safety First: Look after yourself, your colleagues and the public- Customer Focus: Relentless pursuit of excellent customer service- Personal Responsibility: Being rigorous, responsible and accountable- Integrity: Being open, honest and fair- Teamwork: Challenging and supporting each other to achieve common goalsBenefits:The successful candidate will be working Monday - Friday, 37.5 hours per week and will receive a competitive salary, along with 33 days’ holiday (25 + bank holidays). Your responsibilities will include:- Line manager responsibility for the planning team, identifying stretch targets and ensuring 1st class performance - Regular performance reviews of planning team, driving high performance and identifying succession- Responsible for ensuring effective fleet utilisation and shift utilisation- Collaboration of inter-regional working to free up resources and co-ordinate activities to achieve revenue targets - Customer service management - monitoring queries and complaints and suggesting and implementing improvement plans- Take an innovative approach, introduce solutions to make the customer experience smooth and easy and demonstrate how we add value to customer operations- Ensure compliance with service and MOT requirements and defect proceduresQualifications/Experience:Essential - Similar experience in a planning role- The proven ability to plan multi-site operations- Driver management experience- Line management experience- Key account management experience- The ability to analyse performance data and translate this into customer-facing reports/internal reporting- An understanding of UK and EU driving regulations legislationDesirable - Experience of systems such as Manpack, Mandata, Microlise or Convey - GCSEs or equivalent- Membership of appropriate professional body - Health & Safety management - IOSH / NEBOSH - CPC qualification We’re looking to move quickly on this role so please ensure you read the details below, have the relevant experience and complete the application process.Please note, all offers of employment are subject to valid Right to Work documentation, completion of a Basic DBS check and Drug and Alcohol screening prior to start.Suttons Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or any other status protected by law.We are striving to attract, recruit and retain high calibre skilled staff which reflect our communities. We are an inclusive employer that trains and develops our staff in a positive learning environment. We aim to be consciously inclusive and therefore applications from all sectors of the community are welcomed.Other organisations may call this role Planning Manager, Area Planning Manager, Transport Planning Manager, Regional Transport Planning Manager, Transportation Planning Manager, or Logistics Planning Manager.So, if you’re seeking your next challenge as a Regional Planning Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. Working hours: Monday - Friday 37.5 hours per week