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TMS Customer Service Advisor

Major Recruitment
Job LocationWesthill
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Major Recruitment are currently recruiting for a TMS Customer Service Advisor on behalf of a market leader in the safety training sector. This position would be a Permanent, Full-Time position, based in Westhill, AberdeenshireAs the successful TMS Customer Service Advisor, you will be responsible for:-

  • Providing high quality customer service, managing all enquiries effectively and in a timely manner, identifying client requirements in order to offer tailored advice and training solutions.
  • Following up enquiries where required, to maximise sales potential and increase sales turnover and profitability.
  • Accurately process bookings inline with the systems and procedures in place and doing this in good time.
  • Liaising with other teams and departments where required in relation to new course requests, availability of existing courses and pricing.
  • Maintain and develop client relationships consistently
Does this sound like you :-
  • Experience in a Training Co-ordinator role or a customer services role
  • Ability to build rapport with colleagues and clients quickly and easily
  • Clear telephone voice, with a polite, friendly and tactful attitude
  • Ability to read and interpret documents such as procedural documents and to analyse data, write routine reports and correspondence
  • Working Knowledge of IT systems such as Microsoft Office. n
If this sounds like you, APPLY NOW and our dedicated team will look over all applications and be in touch with you if you look like the ideal candidate.Major Recruitment act as an Employment Agency for permanent roles and an Employment Business for temporary opportunities.INDFS

APPLY NOW

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