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Administrator/Receptionist Band 3 PartTime

Job LocationWestbrook, Warrington
EducationNot Mentioned
Salary£9.53 - £9.54 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Our client is looking for a Band 3 Administrator/Receptionist to join them on temporary basis .Hours: Monday - Wednesday, 8am - 4pm 22.5 hours per weekJob Purpose: To provide administrative and clerical support to the Service.To provide a customer focused service to the users of the clinics.Duties and Responsibilities:

  • To act as first point of contact for all client enquiries, responding to telephone and face to face enquiries in an efficient, tactful and professional manner, redirecting calls, taking action as appropriate. Liaising with internal services and partner agencies when necessary as directed.
  • To learn and utilise the service specific computer system where client information, clinic bookings, repairs and stock information is recorded.
  • The maintenance of the client booking system to include the preparation and arrangement of appointments including inputting of referrals ensuring all clerical work resulting is dealt with in a timely manner;
  • To deal with all internal/external mail and redistribution to relevant department;
  • To deal with all internal/external mail
  • To accept deliveries and ensure these are dealt with promptly;
  • To maintain an effective photocopying, filing and archiving system including records management in line with Trust policy;
  • To copy type/audio type medical reports and general correspondence as required;
  • To report any faults, defects or building defects to the receptionist.
  • To maintain appropriate levels of stationery stock; to place requisitions onto the Purchase Ordering system under the guidance of the clinic supervisor
  • To book clinic and meeting rooms within the premises and keep clinic availability updated as appropriate;
  • To update and maintain clinical diaries as requested;
  • To undertake delegated duties commensurate with the banding;
  • To attend local service meetings as and when directed by Line Manager;
  • You will require a DBS check for this position so please only apply if you have one or are happy to have one. Required skills
  • DBs
  • Clerical Work
  • Keyskills :
    DBs Clerical Wk

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