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Product Manager Site Efficiency Services Home Based

SMT Volvo
Job LocationWest Yorkshire
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Would you like to work with the internationally recognised and market-leading Volvo Construction Equipment brandIf so, we have an excellent front line opportunity to support SMT GB across our branch network.If you are looking for a position with opportunities to progress your career then we are a company that wants to help you, guide you, and inspire you to achieve your full potential. Here at SMT GB we have an employee focused approach and we are a learning company which continually facilitates the development of our employees to improve our business.This role is responsible for providing consultation and support to both external customers and internal sales and service teams on the full range of site efficiency services and products available.Using both on and off machine technologies you will help customers reduce their Total Cost of Ownership through the delivery of training and consultancy services. Specific focus will initially be on the use of Co-Pilot technologies, Site Simulation tool and EcoOperator training however you will be required to manage other new related technologies as and when they become available.Key responsibilities of the role:

  • The Product Manager is responsible for the on- and off-board site efficiency products and services. Thus, being responsible for the offering and its commercial success.
  • The Product Manager is required to understand both the technical and end user functionality of the products, to ensure the smooth on-boarding and adoption of the technologies by customers and to facilitate the long-term growth of the business segment.
  • To provide an effective technical reference service to the Organisation, utilising the GB Technical Support department, Sales Support department and Sales Support region EMEA.
  • Identify commercial opportunities to sell on-site efficiency products and services and deliver associated training such as the EcoOperator Programme and Site Simulations.
  • Support SMT sales and service teams including supporting ASMs, CSRs and SMT sub Dealers on site and in customer meetings.
  • Develop and maintain the SMT site efficiency services offering.
  • Be the SMT GB representative to assist Volvo and SMT in the further development of existing or future site-efficiency products (feature requests, pilot tests, upgrades etc.)
  • Keep up to date with the latest innovations and technologies within SMTs product line and the competitors.
    • Please note that this is a Home-Based role which can be located in any area of Great Britain. Closing Date for Application: 12noon on Friday 20 November 2020First round interviews to be held virtually on Friday 27 November 2020Product Manager | Plant | Technology | Engineering | Site Efficiency | Platforms | Construction | Analytical | Customer Service | Customer Support | IT Literate | Communication | Sales | ADT | Wheel Loader | Excavator | Drone Data | Training Benefits Competitive rates of pay / Electric Car Benefit Scheme / Company Bonus Scheme / Employee Discounts / Tool Kits / Pension Scheme / Life Insurance / Medical Cash Plan / On-site Medicals / Work Wear / 30 days holiday, rising to 35 days with service (including bank holidays) Essential Skills
  • Commercial awareness and an understanding of the key drivers in customers adoption of site efficiency technologies.
  • Experience of using and supporting machine control platforms.
  • Ability to manipulate digital models for earthworks or construction.
  • Analytical skills with the ability to identify critical information quickly and demonstrate benefits and ROI from technologies.
  • Excellent IT skills.
  • Excellent customer service skills & a proactive approach to customer relationships
  • Ability to work on own initiative and prioritise with a strong work ethic & a sense of ownership of tasks.
  • Ability to communicate at all levels.
  • Problem solving skills & a logical thinker.
  • Demonstrates high standards of professional conduct.
  • Knowledge and understanding of different operating techniques and control systems across ADT, Wheel Loader and Excavator.
  • A customer service background with experience of customer contact with external customers.
  • Understanding of sales, aftermarket sales and service in a similar environment.
  • Good knowledge of the construction industry and SMT GB products.
    • Desirable Skills
  • Experience of using drone data.
  • Experience of delivering training.
    • About Company About the Company SMT GB markets Volvo Construction Equipment products including wheeled loaders, articulated haulers, hydraulic excavators, utility equipment and road equipment products in Great Britain.Our MissionWe create value by providing sustainable and integrated solutions for the heavy equipment and transport industries across Europe and Africa.Our VisionWe are the industry leader with state-of-the-art products and services that maximizing the benefits for all stakeholders. We are a great place to work, with highly skilled teams that are inspired and dedicated to helping our customers succeed. We are the partner of choice for our customers throughout the lifetime of their equipment. Required skills
  • Product Manager | Plant | Technology | Engineering | Site Efficiency | Platforms | Construction | Analytical | Customer Service | Customer Support | I

    • Keyskills :
    Product Manager | Plant | Technology | Engineering | Site Efficiency | Platfms | Construction | Analytical | Customer Service | Customer Suppt | I

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