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Customer Service Advisor

Page Personnel Secretarial & Business Support
Job LocationWest Yorkshire
EducationNot Mentioned
Salary21,500 - 23,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

This is a fantastic opportunity to join a reputable, Kirsktall based company working as a Customer Service Advisor. The company are currently expanding due to continued success.The positions are on a permanent basis and offer you ongoing progression opportunitiesfor a long standing career.Client DetailsThis is a fantastic opportunity to join a reputable, Kirkstall based company working as a Customer Service Advisor. The company are currently expanding due to continued success.The positions are on a permanent basis and offer you ongoing progression opportunitiesfor a long standing career.DescriptionYour main duties as a Customer Service Advisor will include;

  • Taking inbound calls from customers to assist them with product queries and ordering stock for them
  • Booking appointments for customers, cross referencing the diaries of both the business and the customer
  • Working through an email inbox
  • Updating all call notes and information on to the system
ProfileAs a successful Customer Service Advisor you will have;
  • Experience within a call centre, customer service, office based or administrative role
  • Alternatively you could be a graduate looking to start a career, or have worked in retail/hospitality and are wanting to progress withing your career
  • Strong telephone manner with the ability to communicate well with customers
  • A passion for helping customers
Job OfferAs a successful Customer Service Advisor you will be rewarded with; A competitive salary of up to £21,500 + Yearly bonus of a further £1500 + Monday to Friday working hours, set at 8.45 - 5.30 (some flexibility if needed) + free parking on site with accessto good commuter links + hybrid working with equipment provided + modern offices with relaxed working booths + smart/casual dress code + in depth training plan + various progression routes + 6.5% pension contributions + regular social activities + discountedgym membership + onsite doctor and cafe + tech scheme + cycle to work scheme + and finally an enhanced holiday package of 34 days made up of 25 days holiday + 8 bank holidays + a paid days leave on your birthday - and the further ability to buy/sell up to5 more!

Keyskills :
call centrecustomer serviceimmediate startinbound callscomplaintsoutbound callscontact centrelive chatemailsprogressionCall handlercustomer agentremote workingtemporary to permanentweekly pay9-5hybrid working

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