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Customer Service Administrator

Page Personnel Secretarial & Business Support
Job LocationWest Yorkshire
EducationNot Mentioned
Salary21,500 - 23,000 per annum, inc benefits, OTE
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

These roles are working as a Customer Service Administrator for a well known company based in Kirkstall, Leeds. The positions are on a permanent basis and offer you ongoing progression opportunities for a long standing career.Client DetailsThese roles are working as a Customer Service Administrator for a well known company based in Kirkstall, Leeds. The positions are on a permanent basis and offer you ongoing progression opportunities for a long standing career.DescriptionYour main duties as a Customer Service Administrator will include but not be limited to;

  • Taking inbound calls from customers to assist them with product queries
  • Booking appointments for customers, cross referencing the diaries of both the business and the customer
  • Working through emails
  • Updating all call notes and information on to the system
  • Advising the customer of processes where necessary
  • Ordering stock for the customers
ProfileAs a successful Customer Service Administrator you will have;
  • Experience within a call centre, customer service, office based or administrative role
  • Alternatively you could be a graduate looking to start a career, or have worked in retail/hospitality and are wanting to progress withing your career
  • Strong telephone manner with the ability to communicate well with customers
  • A passion for helping customers aiming for a first time resolution
Job OfferAs a successful Customer Service Administrator you will be rewarded with; A competitive salary of up to £21,500 + Yearly bonus of a further 4 figures + Monday to Friday working hours, set at 8.45 - 5.30 (some flexibility if needed) + free parking on sitewith access to good commuter links + modern offices with relaxed working booths + smart/casual dress code + hybrid working following completion of the in depth training plan + various progression routes + 6.5% pension contributions + regular social activities+ discounted gym membership and finally an enhanced holiday package of 25 days holiday + 8 bank holidays + a paid days leave on your birthday.

Keyskills :
Customer serviceoperativeoutbound callscontact centrelive chattravel agentcall centre operativetravel advisorcustomer helplineinbpund callsemail helpline

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