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Customer Advisor - Contact

Job LocationWest Yorkshire
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Where: 17 Marlborough St, Leeds, LS1 4PEStart Date:9th October 2023Full Time: PermanentSalary: £21,408 plus quarterly bonusHourly rate:£10.98The RoleAre you someone with enthusiasm and belief in providing excellent customer serviceIf so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be thebackboneof our business by supporting and being there for our customers. Whether its supporting our mobile or home broadband customers,you could be helping with a range ofbillingquestions or answering atechnicalquery they may have. With thetrainingandsupportwe give you, you’re theexpertthat our customerslovetalking to.We are more than ateamat Plusnet; we are afamily, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional andpersonalservice every single time.Your Future With UsWe arepassionateabout helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.Enrolling onto ourAspireprogramme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design,Reporting, Management and much more, we have it all.OurAspireprogramme is just one example of how we can help you move yourcareerforwards, and if you’d like to know more just ask!Wondering If You’re What We’re Looking ForWe believe in a completelypersonalenvironment, where you’re treated like you want to be treated. We’recommittedto working together to build acommunitywhere everyone feels they belong. Whatever yourage,race,sexuality,disability,religionorgenderidentity,we recognise andcelebrateour differences and embracediversityat all levels. Everyone iswelcomeat Plusnet.Wondering What’s In It For YouBeing part of the Plusnet family brings a huge number of benefits including the below:

  • Agreatstarting salary of£21,408, plusincentivesthroughout the year
  • OurSmart working modelwhich supports you to create aflexible workingroutine that works for you
  • Hugediscounts of Plusnet, EE & BT products including your Mobile and Broadband – saving youhundredsofpoundsevery year
  • Volunteering days, so you cangive backto your local community
  • Optional Private Healthcare and Dental, foryouand thefamily
  • A share scheme where you caninvestin the company at adiscountedrate
  • 25 days holidaywith the option to buy more
  • Optional Pension scheme toprotectyourfuture
  • Critical Illnesscover
  • Gym membershipdiscounts
  • Discountsoff attractions for thefamilyall year round
  • The smaller bits like; freetea and coffee, and even aconcierge
What Are You Waiting ForIf you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!

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