Senior Contract Manager - Environmental Services

Job Description

Dalton Recruitment is very pleased to be partnering this FTSE 250 support services firm to secure a new Senior Contract Manager for one on its key local authority contracts in their Environmental Waste services division.Reporting to the Regional Operations Director, the Senior Contract Manager will be responsible for the performance of an outsourced, heavily unionised, service provision into a local authority contract employing circa 400 (approx.) blue and white collarstaff delivering environmental, waste, recycling and street cleansing services within a demanding commercial environment.Responsible for the operational delivery of this multi-million pound annual contract, the role requires someone with proven depth of operational delivery in a sizeable multi-site, blue collar organisation, where a high level of commerciality & transformationalleadership are essential to succeed.Responsibilities and priorities to include:

• Manage the Supervisory Management teams of Waste and Cleansing Services with an emphasis on the integration of these services, to maximise performance, and meeting outputs and revenue budget targets within the Service.
• Ensure that Waste and Cleansing Operations work within the requirements of EU and UK waste management legislation and policy, health and safety legislation and regulations.
• Champion the process of increasing the rate of recycling/composting for municipal waste - and reducing the amount of waste sent to landfill ensuring that any KPI performance requirements are met.
• Drive for change and innovation in the Contract in order to meet the challenges of the future.
• Ensure the management of employee relations matters is effective for all employees during the employee life cycle, the Contracts compliance with the client operating model and CSOPs and by exception, where applicable local policies for all employee relationsmatters.
• To develop and maintain effective relationships with officers, statutory authorities, consultants, contractors, elected representatives, the public and other relevant organisation and parties.
• To ensure that functions and responsibilities under the post holders control comply with and respond to relevant legislation and developments of professional and technical standards
• To implement exemplary service standards and to monitor, review and benchmark service delivery to fall in line with regulatory bodies and brand excellence.
• To ensure that adequate training is provided for all employees to provide the service requirements in a safe and cost-effective manner through effective Personal Performance Development Process. Achieve the requirements of the strategic objectives for thedivision. E.g. apprenticeships targets and enhancing management capabilities.
• To produce management reports as required by the Contract and the client management.
• To participate in the absence management and welfare of all employees under the post holders responsibilities, ensuring the contracts compliance with absence management objectives within the division.
• To effectively manage all resources (staff, equipment and vehicles) in a cost-effective manner and ensure compliance with all current legal requirements.
• To be accountable and constantly monitor financial and operational performance and ensure that all operations and methods are cost effective and efficient, achieving financial targets and meeting target budgets which strategically align to objectives.
• To be responsible for safeguarding premises, vehicle, plant, materials and equipment against damage, misuse or theft.
• To maintain all appropriate records accurately and carry out regular system asset inventory audits.
• To review and monitor technological initiatives relevant to the Contract and be at the forefront of planning and implementation of new technologies across the contract. As part of this be prepared to deliver recommendations for new technologies and theirapplication.
• Proactively liaise and engage with Trade Unions on all aspects of the Service in line with collective agreements, frameworks and the client ways of working.
• It is essential in your role as Senior Contract Manager to ensure the principles of our strategy, to pursue diversity through inclusion, are an embodiment of what we do, to ensure that we create and maintain a culture whereby people can be themselves atthe client. All duties should be conducted in accordance with the Diversity and Inclusion Policy and in line with the Equality act 2010.
• value, benchmarking against the appropriate family group and/or competitors, using data to drive improvement.

Person Specification:

• Will have vast experience in blue collar staff service industry.
• Multi-disciplined contract environment, with specific appropriate skills aligned to the contract needs.
• Financial responsibility and accountability.
• Experience of innovation.
• Working with in a complex Trade Union Environment
• Core Leadership skills
• Close partnership working in a client environment.
• Experience of implementing workplace cultural change
• Degree. Management Qualification. Clean Driving licence.
• Scanning the external environment and secures information sources that will underpin good decisions.
• Communicating a clear and compelling vision and purpose that engages and inspires others. This is a fantastic opportunity to join a growing business unit for a global leader in outsourced support services with genuine room for progression. A full job descriptionis available on request.

Dalton Recruitment Ltd is acting as a recruitment agency in relation to this role. We will always try to respond to all applications individually but due to the high volume we receive, this may simply not be possible. So if you do not hear back fromus within 3 working days, please accept our apologies but please also assume you have been unsuccessful on this occasion.

Keyskills :
Commercial AwarenessContract ManagementWaste ManagementUnion Relations