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Service Advisor

Brindley Group
Job LocationWest Bromwich
EducationNot Mentioned
Salary31,000 per annum, OTE
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Brindley Kia West Bromwich is currently looking to recruit a full time, permanent Service Advisor to be based at our busy site on New Road in Tipton.Service AdvisorWest Bromwich, DY4 7BX

  • Full time, permanent
  • £31,000 OTE (Depending on Experience)
Please Note: Applicants must be authorised to work in the UKWe require a highly customer-focused individual, to deliver exceptional service and advice to all our customers. Previous experience is not essential for this role as full training can be given for the right candidate. This is a great opportunity to jointhe motor trade and embark on a new, exciting and rewarding career with The Brindley Group.About the role:
  • Booking customer vehicles in for maintenance and/or repairs
  • Liaising with the workshop team to schedule the workload
  • Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover
  • Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls
  • Liaising with the workshop to ensure customers vehicles are ready on time
About you:
  • Passion to deliver an excellent customer experience and the ability to quickly establish and build rapport with our customers
  • A well-presented individual with a desire, attitude and character to succeed
  • Excellent organisational skills and punctuality
  • Great administrative skills with knowledge of dealer management systems
Why BrindleyFounded in 1931, Brindley Group stands as one of the largest privately and family-owned motor retailer groups in the Midlands. We employ locally over 300 and we are still growing. The Brindley Group currently represents 9 of the worlds most prestigiousvehicle brands; in 13 dealerships across the West Midlands, we provide a fantastic working environment and we are committed to Developing Talent and Building Careers.Benefits
  • 30 days holiday, inclusive of bank holidays
  • Company pension
  • Life insurance
  • Bonus scheme
  • Employee discounts
  • Free tea/coffee
  • Career progression
  • Career development opportunities
  • Professional training/support to achieve qualifications
  • Membership to our Brindley Group benefits club, giving £1000s off across high-street brands, holidays and much more
  • Employee car scheme (after 6 months)
How to apply for the role:If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.You must be authorised to work in the UK. No agencies please.Other suitable skills and experience includes Automotive, Service Advisor, Customer Service, Motor Trade, Car Dealership, Customer Care, Customer Experience

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