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Job Location | West Bromwich |
Education | Not Mentioned |
Salary | 30,000 - 35,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Job title: eCommerce ManagerJob Types: Full-time, PermanentSalary: £35,000eCommerce ManagerJob Types: Full-time, PermanentSalary: £35,000A full-time eCommerce & Marketing Manager is required to join a well established family orientated Menswear Mail Order and E-Commerce Company to manage the day-to-day activities of the online marketing, marketplaces& websites. This is a permanent positionat the companies head office and exciting opportunity with excellent prospects for the right candidate.Main responsibilities of eCommerce Manager, but not limited to:* Development and implementation of marketing and sales strategies for each of the online marketplaces and website.* Taking ownership and managing all digital content on all online channels, ensuring everything is uploaded and merchandised on time.* Maintain online listings on major online marketplaces, AMO (website platform), and other platforms in the UK, EU, Americas, Australia, and UAE.* Creating new products and maintaining existing product listings.* Responsible for ensuring incident reports and support tickets in relation to the product listings are resolved whilst proactively reducing the overall percentage across marketplaces.* Resolving all issues related to the online marketplaces catalogue including suppressed, blocked, or problems related to product data accuracy.* Manage Paid Ads on Google, Bing, Social media&Webgains Affiliate Network.* Using channel analysis and insight to improve performance and drive sales.* Supporting and supervising your eCommerce merchandising team as required with the execution of merchandising across the site.* Maintain constant communication with external E-Commerce partners to ensure timely management of goods, communication, and roadmap deliverables.* Manage, train, and help the merchandising team with content creation for product listings. Writing unique product descriptions and other product specifications. Preparing suitable product images liaising with graphic designer.* Optimizing and uploading product listings on multiple online marketplaces and website cms.* Maintain high standards on the merchandising of products across all online channels, providing feedback as necessary to the senior managers.* Developing the business on new marketplaces worldwide.* Innovating and improving the business processes to make them more efficient by using the latest technological tools available.* Review customer product reviews and suggest improvements around product prices, packaging, etc.* Produce reports for products sales and inventories and identify the best and worst selling products. Analyse and find reasons for low sales performance and developing a strategy to improve sales.* Research products and services offered by the competitors and make recommendations.* Keeping the stock levels and prices updated using the inventory management systems on all the online marketplaces.* Working with the customer service team to manage customer communication related to product queries.Essential Skills of eCommerce Manager:* Minimum of 5 years experience proven in a similar role.* Efficient with spreadsheets, manipulating data, and reviewing results.* Excellent verbal and written English skills.* Time management skills to manage workload effectively in order to meet deadlines.* A creative thinker and a team player.* Strong commercial awareness and a desire to succeed.* Strong attention to detail and contribute ideas.* A can-do attitude and problem-solving skills.* Passion for eCommerce and open to learning.