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Job Location | Welwyn Garden City |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Jira SpecialistClient ServicesHatfield, HertfordshireAt Ocado Solutions and Client Services we are responsible for providing Ocado’s innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), to our major retailer clients around the world. OSP comprises access to Ocados physical infrastructure solutions, running highly efficient warehouse operations for the single pick of products, together with the entire end-to-end proprietary software applications and advanced robotics required to operate a world-class online grocery business.About this roleWe are looking for an Operational tooling expert with extensive experience working with commercial ITSM and Operational support tooling to enable learning and knowledge transfer. This is a fantastic opportunity to work within an expanding international company that is at the cutting edge of technology. The Ocado Smart Platform is our new modular and scalable solution for building our highly automated warehouses which we will use to put some of the largest bricks and mortar retailers around the world online using our disruptive business model.What will I be doingYour primary role will be to take ownership of our existing operational tooling and ITSM installations and knowledge applications with a view to evolve and customise the environment by gathering stakeholder requirements and turning them into the best of breed solutions. You will need to be flexible and work to support our ever-evolving tooling landscape whilst maturing our knowledge management offering.