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Business Support Coordinator

Impact Recruitment Ltd
Job LocationWellingborough
EducationNot Mentioned
Salary19,000 - 21,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Business Support Coordinator(Sales)PermanentWellingboroughMonday to Friday37.5 hours per week, 9 am- 5pm 22 Days Holiday + 8 Bank HolidaysAre you confident and determined to make a differenceAre you target driven and looking to join a growing businessWhether you have experience or you are looking to kick start a career and be responsible for your own success.I would LOVE to hear from you TODAY!A fantastic opportunity has arisen for an experienced Business Support Coordinator-Sales to join an established organisation based in Wellingborough. The Business Support Coordinator-Sales is responsible for processing of orders from a set range of customers and ensure increased business opportunities as well as offering day to day support of a customer portfolio and be the internal advocate for the customers enquiries.Roles and Responsibilities for the Business Support Coordinator-Salesinclude:

  • Making outbound calls when needed to retailers to discuss products, ensuring that samples, stands, and brochures are up to date and arrange for new stands and replacements when required.
  • Gain market and competitor information by making outbound calls.
  • Receiving Inbound calls from End users looking for product advice, display information and reseller information and advising accordingly.
  • Receiving inbound calls from installers requesting technical advice and providing basic installer information
  • Collate information to complete admin tasks following calls with retailers and upkeeping of the CRM system.
  • Process customer orders, advise customers on delays to future orders and give accurate information prior to order of potential delivery dates.
  • Ensure installer training courses are full by arranging with retailers, distributors, and installers for each area
To be successful in the role of Business Support Coordinator-Salesyou must have:
  • A proven history of over achievement in a sales/telesales role.
  • Experience of embedding a high performance and customer culture in your daily work.
  • Proven ability to adapt to change and embrace new products and services.
  • Strong communication and influencing skills and the flexibility of style and approach required to communicate with different audiences.
  • A confident, out-going resilient personality with energy, enthusiasm, and a passion for excellence.
  • You must be organised, able to manage own workload and have great accuracy and attention to detail.
  • Good knowledge of Excel, Word and Outlook.
Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. Impact Recruitment is working as an employment agency on behalf of our client.

Keyskills :
cs/sales/admin/business development

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