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Spanish and Italian speaking Operations Account Coordinator

Kerr Recruitment Ltd
Job LocationWatford
EducationNot Mentioned
Salary£20,000 - £23,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Spanish and Italian speaking Operations Account CoordinatorUp to £23K + BenefitsWatfordPermanent Full-timeKerr operating as an employment business is working on behalf of our client, a market leader within the printing and graphic communication industry. Our client is looking for an Account Coordinator for managing the order entry to cash process and delivering outstanding customer service to a range of commercial key accounts.Monday to Friday - 37.5 hours per week. Monday to Friday, 8am to 4pmResponsibilities:

  • Managing customer orders from order entry to billing
  • Responding effectively to queries relating to customer orders, deliveries, complaints, invoices
  • Managing deliveries in line with customer expectations, liaising with 3rd party warehouses and other supply chain contacts
  • Liaising with credit & collections to ensure any outstanding customer deductions are resolved in a timely manner and to raise credits & adjustments on customer accounts
  • To be in regular contact with Sales Account Managers and to understand the operational requirements of key customers (key contacts, delivery specifications, booking requirements, etc)
  • Implementing process improvements which will improve operational effectiveness
  • Ensuring that customer account records are kept up to date for audit purposes
  • Identifying and resolving problems with the data management team any data error
  • Providing support to other team members accordingly.
    • The ideal candidate will:
  • Fully fluent in English, Spanish and Italian
  • Proven customer service or logistics experience
  • An ability to work on own initiative and as part of a team
  • Forward thinking and open to new processes/process improvements
  • PC skills - competent on Microsoft Office
  • SAP experience would be an advantage
  • A pro-active and flexible attitude
  • An ability to work under pressure and to tight deadlines when required
    • Closing Date: 20th September 2020Please note:
  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • Kerr Recruitment are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.
  • Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to Required skills
  • Customer Service
  • Italian
  • Logistics
  • Spanish
  • Watford

    • Keyskills :
    Customer Service Italian Logistics Spanish Watfd

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