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IT 2nd Line Support - Watford, Hertfordshire

Reed
Job LocationWatford
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

IT 2nd Line Support - Watford, Hertfordshire My client a leading Chartered Accountants & Tax Advisers firmis looking for a skilled 2nd line support to join their Technology team. Thisrole is pivotal for the ongoing growth of the firm, providing support and innovative solutions. Thisrole is suitablefor someone who is interested to work within a dynamic, innovative and fast paced environment. You will be required to work onsite for this role. Role responsibilities:

  • Collaborate with 1st Line support and management to ensureresolution.
  • Install, configure, and maintain computer systems and applications.
  • Document and share troubleshooting steps and issue resolutions with colleagues.
  • Conduct software and systems testing.
  • Troubleshoot and resolve software and network issues.
Required Skills & Qualifications:
  • Excellent Experience with Windows desktop and server management,
  • Experience with Active Directory, Group Policy, and Microsoft Stack (Azure, Intune, Exchange, O365, SharePoint, Teams).
  • PowerShell and software deployment.
  • Experience of Virtual Desktop environments
  • Excellent communication, collaboration and independent working skills.
  • Strong diagnostic and troubleshooting skillsets for hardware & software issues.
Benefits:
  • Annual Christmas Bonus equivalent to 1 week’s salary.
  • Salary Sacrifice Pension Scheme (Employer: 5%; Employee: 3%) subject to eligibility.
  • Private Medical Insurance after 3 months of service
  • 25 days annual leave per annum (pro rata), with 3 days typically taken at Christmas/New Year.
To apply, please apply immediately to be considered.

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