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Job Location | Warwickshire |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Your new companyYou will be working for a well known organisation. the role will be remote work while Covid restriction are in placeYour new roleRole description: You will have a proven track record in successfully delivering a range of support functions to clients including sound experience in: systems monitoring; trouble shooting; and diagnostics. The role will involve liaising with both internal and external stakeholders to fully deliver operational systems and ensure 2nd / 3rd line technical support is provided as required. Required Skills: • Detailed knowledge of UNIX/AIX, VMWare and Linux. • Knowledge of a help desk system and managing service requests / incidents/ problems. • Respond to users within set service level agreements (SLAs) and operating level agreements (OLAs). • Attention to detail and ability to meet agree build standards. • Good organisational and communications skills, Strong technical troubleshooting skills. • Proactive approach and team player. Desirable Skills: • An understanding of ITIL framework. • Knowledge of IBM storage and SAN configuration. • Knowledge of any of following applications/solutions would be beneficial: Oracle Grid. Infrastructure, Tivoli Storage Manager (TSM), and Oracle Databases.What you need to do nowIf youre interested in this role, click apply now to forward an up-to-date copy of your CV, or call us now.If this job isnt quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.