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Job Location | Warwickshire |
Education | Not Mentioned |
Salary | 18,500 per annum, inc benefits |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Job Purpose: The purpose of the role is to provide a first-class legal service; maximising recovery on overdue debtbalances for a variety of clients and processing of defended claims.Salary: £18,500 with potential of up to an additional £3000 paid in bonuses per annumDuties & Responsibilities: Working as part of a team to process a high volume of litigation cases within set SLAs includingprocessing of defended claims; Drafting Letters of Claim, Claim Forms, Particulars of Claim, Judgment requests, InterimApplications, Witness Statements, instructions to Agents or Counsel; Corresponding with clients via telephone and email and dealing with correspondence inaccordance with client SLAs; Reviewing defences and advising clients; Assisting the Legal Manager by undertaking research and providing and assistance where required; Assisting with and processing bespoke enquiries from new clients; Achieving set targets in volume collections and productivity KPIs; Using the debt management system to accurately record and note details of calls, key critical dates,payment plans and store documents; Progression of files through each legal milestone to conclusion; Managing deadlines and competing work priorities; Adhere to DPA and company data security procedures to ensure the full protection of all customer,company and client data; Support with dialler coverage as and when required; and Any other duties within the scope and spirit of the post as required.Desirable skills but not essential - full training will be supplied: Experience of working in a litigation/debt recovery environment; Understanding of debt recovery processes in a consumer and/orcommercial debt sector including knowledge of litigation processesfrom issuing claims through to varying enforcement methods; Experience gained in a DCA, Debt Purchaser, Legal, Financialservices, and/or Credit Control environment; Excellent knowledge of both litigation and debt collection rules andregulations (including FCA, Civil Procedure Rules, DPA and OFCom); Experience within a high volume, process driven, workingenvironment; Strong attention to detail and accuracy through all work; and Computer literate and excellent IT skills.