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Contracts CoOrdinator

Wolseley
Job LocationWarwick
EducationNot Mentioned
Salary£27,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

About the roleWe are recruiting for a National Contracts Co-Ordinator based in Warwick to develop a support offering to the P&H Account teams with the specific aims of customer service excellence, SLA achievement, business growth, electronic integration, and the establishment of a mutually beneficial, long term trading relationship.You will also be responsible for:

  • Recommending appropriate KPI’s, SLA’s and reporting packs for customers.
  • Streamlining reports for the Sales Team using templates of customer and business objects reports, focusing on gap analysis to identify areas of service improvement.
  • Supporting the implementation and development of a customer self-service reporting tool.
  • Analysis on customer transactional spend patterns and advising on customer savings through transacting with Wolseley UK LTD, whilst providing the Sales Team with future margin opportunities
  • Review of customer order book and work with the Account Manager and customer to move these through.
  • Review and ensure CBR profiles are reviewed in branches through the management of contract ranges and van stock levels for a defined set of customers
  • Assisting your line manager to drive efficiencies in line with becoming the most effective operating model through identifying product/process innovations; testing and implementing solutions
  • Supporting the introduction of a continual improvement process and develop best-practice for the management of customer integration and business development projects
  • Support the Sales Support Team Manager with bid & tender processes, assisting in creating propositions, commercial proposals, and PowerPoint presentations around the offer
    • What we are looking for:
  • Experience and understanding of Sales and Procurement working practices.
  • Experience in managing national or large regional customers.
  • Attention to detail and strong organizational skills
  • Good oral and written communication skills
  • Good understanding of Business Objects, Advanced Excel, Microsoft Office package and various management tools.
  • Relationship management
  • Good interpersonal and influencing skills
    • About your development and benefitsWe aim to unlock your potential and equip you with all the skills required to succeed in your role, whilst earning a full salary. This all starts with your induction where you get to know us and our business and continues with relevant training and development.Our people get benefits including:
  • Pension plan
  • Holiday - 23 days
  • Staff discount
    • About usWolseley UK is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first-choice specialist merchant for trade customers. We’re the UK operating company of Ferguson plc, a FTSE 100 company with revenues of over $18 billion.We supply 180,000 different products to over 100,000 customers every year. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards

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