HRSS Team Leader / Supervisor

Job Description

We currently have a vacancy for a Team Leader to join our HR Shared Services team working 37.5 hours Monday – Friday, on a Fixed Term Contract until January 2022 out of our Warrington office.As our HR Shared Service Team Leader your primary responsibilities will be oversee an efficient and effective service and support the team in delivering a customer focused service, that meets SLA’s, and works on continuous improvement to ensure the aims of the business are achieved.Within this Fixed Term Contract opportunity for the HRSS Team Leader you will provide day to day supervision of HRSS team and workload through effective management of core HR/payroll processes while Overseeing a customer focused administrative/transactional function that meets service standards, SLA’s and KPI’s.You will provide first line guidance on HR policies and be able to direct managers and colleagues to the correct processes and support recruitment & on-boarding processes where necessary. You should have high level understanding of HR issues, process and procedure together with knowledge of statutory requirements, with in depth knowledge of transactional processes (preferably gained in a HR environment) to enable interpretation for policy and guidance to customers.This is an extremely fast paced role and therefore, previous experience within a complex and senior role is an advantage while supervising a small team is a further advantage. It is desired that you have a CIPD qualification thought not fully essential.Good attention to detail is essential for the post of Team Leader along with excellent organisational and effective communication skills. You should be approachable and trustworthy while being able to have good situational adaptability.Benefits also provided by Certas include discount scheme andpension scheme. This role provides an excellent opportunity to gain experience and grow within the UKs largest independent retailer of fuels and lubricants.Company InformationCertas Energy is the leading independent distributor of fuels and lubricants in the UK. With a national network of over 130 depots, over 900 tankers, more than 800 retail forecourts, fuel cards usable at over 2,000 sites, it is our 2,300 colleagues who keep our business moving each day.Our team is an essential part of the robust infrastructure that consistently and dependably delivers billions of litres of high-quality fuel and associated services to homes and businesses all over the UK each year.We’re proud of our range of innovative fuel supply and management services and are committed to provide industry leading solutions in liquid fuels, as the worlds energy mix evolves towards a zero emissions future. From the option to offset carbon emissions with each fuel order, to providing cleaner burning fuels that lower harmful emission of PM and NOx, Certas Energy strive to make our energy expertise count for all of our customers.We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development and talent nurture, means that we can support our colleagues to grow and thrive within a fast paced working environment. This is fundamental to good business performance, and integral to our long-term business success.