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Customer Service Specialist

Job LocationWarrington
EducationNot Mentioned
Salary26,000 - 27,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

To provide an exceptional service to all our assigned business to business strategic accounts, ensuring a high level of customer care, whilst working collaboratively with the Sales team and key departments across the EMEA business to guarantee maximum orderbook conversion, achieving the year end number and growing brand awareness.Client DetailsOne of the worlds major sports footwear and apparel manufacturers, The company is privately held and totaled $4.4 billion in revenue in 2021.DescriptionProviding exceptional service and managing the order book for our key accounts whilst also placing forward orders in line with monthly order cut off.Profile

  • Experience in a similar business to business role or industry as a customer service specialist managing key accounts
  • IT literate - Microsoft Excel skills essential - including V-lookups, Pivot Tables and Formulas.
  • Clear and concise communicator
  • Good relationship builder with internal and external customers
  • Strong organisation & Time Management skills
  • Pro-active, ability to work as part of a team or alone
  • Works well under pressure and strict deadlines
Job Offer
  • HYBRID working
  • Competitive salary
  • Discount on products
  • Cycle to work scheme

Keyskills :
Admincall centrecustomer servicelegalfull timelawcustomer liaisonofficecall centercall handlercustomer representativeremotepermhybridcompliance handler

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