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Job Location | Warrington |
Education | Not Mentioned |
Salary | Salary negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
A new and exciting opportunity has arisen to join this growing Telecoms Business within the North West.This role carries primary responsibility for leading customer operations within the business. You will be responsible for all service delivery, assurance and internal IT support team. The role will involve developing a team to deliver outstanding results. Having the customer at the heart, you will develop effective relationships with suppliers and customers to ensure the company meets delivery and assurance SLA’s, comply with their commitments in their managed service contracts and keep customers updated.You will be looking to develop customer operations with a long-term strategic plan as well as implementing short term tactical fixes so that the company can continue to scale at pace without compromising excellent customer service.To be suitable for this role you must have: