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Job Location | Warrington |
Education | Not Mentioned |
Salary | £22,000 - £25,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Working with a national PLC 5-star house builder were currently recruiting for a Customer Care Coordinator. Our client operate from over 20 regional offices throughout the UK. Their North West office are currently looking to recruit an experienced Coordinator to replace an existing long-serving employee who is set to retire in late 2023.The wider department currently has circa 650 plots in warranty. Each Coordinator is responsible for no more than x3 sites and 150 plots, each.Sitting at the heart of the customer care process you will need to be a strong communicator and listener, with a patient, empathetic and adaptable approach. Excellent organisational and IT skills are absolutely essential and proven customer service experiencegained in a busy office, either within house building or another sector, will be required.Youll be one of a team of 6 at your level, working with a team of field based Technicians and reporting to an Office Manager and Departmental Head of Customer Care for the region.Duties