Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Credit Hire Claims Handler

Job LocationWarrington
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Overview Add an annual turnover of $24 billion to a rental and leasing fleet of 2 million vehicles spread across 10,000 locations worldwide and you get Enterprise Rent-A-Car – a business that’s grown into the largest global mobility provider in the world. Our Aldershot campus is home to ARMS® Claims Services, a recently formed division of Enterprise Rent-A-Car, created to provide an uncompromising focus on our ever-growing claims function, which has now opened up office and remote working roles in Leeds and Warrington. You would need to live within a maximum of 30 miles from either of these two locations should there be a requirement to work from the office in the future.You will be joining a vibrant remote team, handling a portfolio of credit hire claims, from point of invoice through to litigation. You will be confident in recovering credit hire invoices and liaising with third party insurers, solicitors and other third parties involved.If you are target driven, enjoy the challenge of a fast-paced environment and have good working knowledge of debt recovery, this could be the role for you. You will have the autonomy to manage your own workload, seeing your claims right through to recovery or litigation. You will need great attention to detail, self-motivation and great communication skills with the ability to influence the actions of others - on paper and over the phone. Responsibilities

  • Reviewing outstanding claims and negotiating with the representatives of the responsible party (insurance company, solicitor and corporate accounts)
  • Making decisions on the validity of the claim
  • Managing high volumes on outbound and inbound telephone calls
  • Meeting the monthly collections targets
  • Maintaining accurate account of collections activity and follow-up process
  • Maintaining accurate reporting of incoming payments
  • Producing written communication including tasks such as writing, editing and proofreading correspondence and brief reports, explaining technical procedures, policies and regulations
  • Qualifications The successful candidate will be able to exhibit the following competencies:
  • Previous experience in a Debt Recovery, Claims or Credit Hire role
  • Demonstrated ability to make decisions
  • Proven ability in a targeted environment and meet deadlines
  • Demonstrated ability to remain resilient in overcoming obstacles whilst negotiating
  • An ability to work independently and as part of a team
  • Excellent communication skills and attention to detail
  • Be understanding of the sensitivity of customers personal documentation and information
  • Proven negotiation skills
  • A knowledge of Microsoft Office products, internet and telephone skills
  • Key (minimum) requirements - Personal
  • Must be able to provide a suitable home-office environment which is free from noise and any distractions.
  • Must have a suitable alternative location from which to work in the event of an outage
  • Key (minimum) requirements - Technical
  • A Windows Desktop / Laptop PC
  • 1 GHz processor
  • 2 GB of RAM
  • 80 GB Hard Drive with 12 GB free space
  • Windows 7, 8 or 10 Operating System
  • Internet Explorer 7.0 Internet Browser or higher
  • Current Anti-Virus / Spyware protection software must be installed at all times
  • Internet access provided by a cable or DSL provider - WIRED CONNECTION AT ALL TIMES - WIRELESS CONNECTION IS PROHIBITED
  • Router must be VOIP compatible
  • Minimum upload speed of 2000 kbps (2.0 mbps) and Minimum download speed of 4000 kbps (4.0 mbps)
  • #LI-Remote

    APPLY NOW

    Credit Hire Claims Handler Related Jobs

    © 2019 Naukrijobs All Rights Reserved