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Credit Control Supervisor/ Specialist

Job LocationWarrington
EducationNot Mentioned
Salary£30,000 - £36,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Page Personnel are working with a market leading FMCG business situated on the outskirts of Warrington who are seeking a proven individual with relevant and proven experience in credit control to join their team. My client is offering one to one trainingand the opportunity to progress within your credit control career.Client DetailsPage Personnel are excited to be working with a an innovative, UK leading FMCG company who have been established for twenty five years. My client has a presence across Europe and have exciting plans to expand.They have have a continually growing customer base as a result of their dedication as a team, company and products they provide. My client really values attention to detail and the drive to improve processes by introducing best practices, so if you havethe ability to process map and also experience in resource planning and team restructuring, this role is for you!They require someone with experience in team management as well as a history of working in a high-volume, low value environment. You will be involved in implementing new processes alongside supervising a large team.If you feel as though you have the tools for this role or are wanting a step up in your career to work for a fantastic, progressive business then apply today!DescriptionThe key duties for the Credit Control Supervisor are:

  • To manage the credit control function and ensure the team are meeting KPIs
  • Implement new processes and ways to improve the credit control function/ system
  • Responsibility to ensure all customers pay within the credit terms offered
  • Escalate late payers to debt collection
  • Frequent chasing of all overdue accounts
  • Document all telephone conversations with customers
  • Adherence to call volume and credit control targets
  • Ensure that any query notified is dealt with in a timely manner and any credit notes required are raised and issued
  • To bring to the attention of the Head of Finance any account which refuses to pay or is in difficulty.
  • Analysing and presenting monthly activity report to the Head of Finance
  • Attending internal meetings to ensure the right/ new process are implemented
  • Ad hoc duties
ProfileThe successful candidate for the Credit Control Manager position is someone who:
  • Has experience managing a credit control team- essential
  • Experience with an ERP systems and Excel
  • Has proven experience working for a similar type of business
  • Ability to lead and set targets
  • Process improvement experience- essential
  • Great communication skills
Job Offer
  • Competitive salary and bonus
  • Study support towards CICM
  • Parking on site
  • Private health care
  • Flexible start and finish times
  • Pension enhancement scheme
  • Reward trips out
  • Vouchers as part of a reward scheme

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