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Job Location | Warrington |
Education | Not Mentioned |
Salary | £20,000 - £30,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Job Title: BI Support AnalystLocation: Warrington, CheshireSalary: £20,000 to £30,000 + benefitsJob Type: PermanentJob Reference: LH9977Our client is looking for a Support Analyst to join their Data, Reporting & Analytics team. The role is to provide support for the configuration and use of the EPR reporting product. This role will include the triage and investigation of customer raised incidents with some additional responsibility for managing and assisting with technical deployments and upgrades and within the support function.The post-holder will be in direct contact with customers on a regular basis and will be responsible for ensuring customers issues are investigated, updated and managed within SLA. The remit of this role will include working across teams consisting of developers, product managers, technical support and software engineers.The role would ideally be suited to someone with an NHS Informatics background who understands the statutory, management and clinical reporting needs of the NHS.The post holder must have knowledge / experience of:
Keyskills :
NHS Service Desk Database Queries Microsoft SQL Server