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2nd Line Infrastructure Analyst Nights

Job LocationWarrington
EducationNot Mentioned
Salary£20,000 - £26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Role: IT Infrastructure Analyst - NightsLocation: WarringtonSalary: £26,000The CompanyOur client offers complete 360-degree management of their clients IT systems. Their clients are predominantly 50-100 head SMEs.This is an exceptional opportunity to get on board with a technically focused company who can offer well-rounded experience in the latest tech and a wide range of markets.They also boast fantastic employee retention and have a very happy, close-knit and satisfied workforce.Were looking for someone who wants to commit and grow with a small business at a very exciting time.The Role & Technical Specification Overview

  • Assist the 24/7 customers with any technical issues they may encounter
  • Resolve issues via email and phone on the helpdesk ticketing system
  • Investigate incidents and problems for clients and attempt to resolve the issues (if unable to resolve, then escalate to the relevant teams where appropriate)
  • Using monitoring systems to manage customer alerts
  • Manage customer backups and ensure reliability of service
  • You should be able familiar with the majority of the following:
  • Active Directory
  • Windows OS & Server
  • Office 365 (inc. SharePoint, Exchange, Office & Skype)
  • VMware, Hyper V or Citrix
  • Hardware - Desktop, Server, SAN, Datacentre
  • Networking - TCP/IP, LAN, WAN, VPN
  • InterviewsInterviews are being arranged around you, as soon as possible so please apply immediately if you are interested!If its something youre interested in then please apply immediately, you will be considered as soon as you apply.In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. Required skills
  • VMware - Hyper V - Virtualisation - Syslog - IT Monitoring - PowerShell - VBScript - OSI Network - TCP/IP - DNS - DHCP - Security - 1st Line - 2nd Lin
  • Keyskills :
    VMware - Hyper V - Virtualisation - Syslog - IT Moniting - PowerShell - VBScript - OSI Netwk - TCP/IP - DNS - DHCP - Security - 1st Line - 2nd Lin

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