Head of Events

Job Description

Job Title:Head of EventsDepartment: EventsDelta CreativeReporting to: Executive ChairmanAbout The Delta GroupWe are Europes leading visual communications specialist delivering dynamic multi-channel marketing services to brands and retailers across the globe. Our model combines insight, creative, production, execution, and optimisation to provide clients with abroad range of effective and impactful point-of-purchase visual communications.We are invested in understanding the complex and dynamic challenges facing brands and retailers and our services are specifically designed to navigate this complexity and boost competitiveness across multiple markets and languages.Were owner-managed and independent, leading small teams of influential thinkers, meaning that we have the agility of a small business but the resources of a large one. Our belief is that in a changing industry, we must be a company that can change withit.Role OverviewIn this exciting and dynamic role, within the Delta Group. As the Head of Events, you will develop and grow Delta Events holding overall responsibility for the Delta Events function, strategy design through to delivery operations.You will be a brand ambassador and drive Delta Events as a market leader within the events sector, helping to reposition Delta Events as a leader in the sector by designing and developing a strong brand.Key responsibilities / deliverablesDeveloping the Delta events strategy in conjunction with the Executive BoardLeading the Events Team, in the planning, scheduling, and delivering of the programme of eventsIdentifying, creating, and executing a long-term programme of launch and repeat events with strong commercial angles and high revenue generation opportunitiesLeading on supplier relationship management and the procurement of services, to enable the delivery of the events programme.A trusted advisor to the Board, Senior Leadership teams, suppliers, and clients; developing events to maximise their reach, size and commercial potential growing customer satisfaction and increasing profitability.Working closely with all departments including Client Services and Delta Creative to help identify and build new business opportunities and contribute to pitchesTaking responsibility for all facets of events delivery, ensuring there are well-articulated and understood operating procedures for events management, including pre-event production, logistics.Developing and building regular tracking and reporting to monitor customer satisfaction trend/market identification, and cost effectiveness of individual events, as well as the events programme, to inform the long-term strategy.Responsible for managing and protecting the Events Teams equipment and assets, to ensure these meet client and business needs.Developing and enhancing processes, bringing new ideas and insight to the production process as well as the forward vision for event developmentCoaching and setting an example to the team of excellent service delivery of client projectsCoordinating projects throughout the cycle from pitch delivery including logistics planning production delivery and team managementTraining and developing the team to enable them to deliver on brief and on budget to the highest service level standardsEnsure all events are run to the compliance regulations This will include ensuring appropriate care is taken regarding working hours, travel, off-site working, and compliance with health and safety requirements, and good practice in risk management.Maintaining industry knowledge and contactsFinancialManaging the events budget to track financial performance, understand cost drivers, and realising efficiencies and continuous improvementMonitoring & managing events costs and resourcesForecasting sales & revenueEnsuring all projects meet given budgets and hit internal margin targetsKnowledge, Skills and ExperienceWe are looking for a creative, outgoing, and results-driven Head of Events, who is excited by the challenge of pushing forwards Deltas events programmeExtensive events management experience in a senior or leadership role, including management of end-to end delivery events at medium sized and large-scale venues, covering planning, pre-event production, logistics, on-site management, post-event breakdown,and post-event evaluationA strong people leader, with a proven track record in motivating and developing teams to deliver a high level of performance. A team player, with a hands-on management style, to guide delivery and performance, and encourage a positive team spiritA high degree of self-organisation, and the ability to manage multiple priorities, as well as the ability to solve problems on the ground, and remain calm when dealing with conflict or unforeseen circumstancesDemonstrable experience in business and events planning, budgeting, and delivering revenue targets and efficienciesA commercial mindset and desire to innovate is essential.You should have a high level of understanding of the role of events in supporting lead generation, and event marketingDemonstrable experience of successful contract and price negotiation, and the management of external suppliers, venues, and contractorsStrong interpersonal skills, with the ability to build and sustain open, trusted relationships with customers, stakeholders, and suppliers, and pitch new ideasProven experience of events risk management and health and safetyAwareness of current trend and innovations in the events business, including events registration and management systems