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People Relations Advisor

Job LocationWalsall
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

About the opportunity We are currently recruiting for an People Relations (ER) Advisor to join our Employee Relations team based at our Customer Support Centre in Walsall, the role has a flexible working location, allowing you to work from home and the office.This is an essential role working cross-functionally to provide HR advice, support, and assistance to our Retail and non-retail teams following Company policies, procedures, and best practice.Reporting into the ER Advisor Lead, the ER Advisor would be supporting HR Managers, Area Managers, Store Managers, and employees with employee relations, including disciplinary and grievance procedures, performance improvement and absence management.A varied role with no two days being the same, you will be someone who thrives on working in a fast-paced environment, whilst prioritising your workload.This role comes with the ability to study for an apprenticeship.We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. What youll be doing... Working as part of a team, the PeopleAdvisor would be responsible for:

  • Taking a high volume of calls and responding to emails from Management Teams, Union Representatives (USDAW) and colleagues
  • Providing expert advice on HR policy and procedures
  • Working in partnership with HR Managers to manage multiple caseloads
  • Advising on all HR matters including absence, performance, grievance, disciplinary and contractual queries
  • Accurately producing reports and letters
What youll need... To be successful, you will have:
  • Previous experience of working in a fast-paced team environment, managing a varied workload. Previous HR experience at an advisor or administrator level with a good understanding of employment law and HR policies
  • CIPD, HR Management degree or similar would be desirable but not essential
  • Excellent interpersonal skills with the ability to build effective relationships
  • Excellent organisation with the ability to prioritise own workload and have excellent attention to detail
  • Advanced Excel skills with the ability to collate and produce reports
What we can offer...
  • Competitive salary
  • Potential to earn bonus
  • Free on-site car park
  • Onsite coffee lounge
  • Discount Card10% discount on most purchases in store including PEP&CO
  • Family Friendly Benefits
  • Loyal Service Awards
  • My Staff Shopexclusive discount portal
  • Apprenticeships & Career Development
  • Life Assurance Cover
  • Health & Wellbeingemployee assistance programme to support you
  • Holiday Allowanceincreasing by one day per year (up to 33 days), and ability to purchase additional holiday
  • Pension
About us... You have come to the right place if you want to be part of our success story and have a bright future.It all started in Burton-upon-Trent in 1990 with our first store. We now have over 900 stores and around 18,500 talented colleagues in the UK and the Republic of Ireland, offering each and every one of our seven million wonderful customers every day amazingvalue.We offer thousands of quality products in-store with over 1,000 well-known brands. The majority are just £1, but as a multi price retailer, customers can enjoy competitively priced products from fresh, frozen and ambient food to health and beauty, gardening,clothing, and so much more.Retail Week nominated us as Value Discounter of the Year in 2019, reflecting our teams relentless focus on offering customers simplicity and amazing value.In 2011 Dealz was born. The first stores opened in Blanchardstown and Portlaoise in Ireland. We continue to trade and have expanded rapidly in Ireland, Spain and Poland. Customers enjoy our winning formula of great value top brands and our extensive range,including many local products. We are incredibly proud to have been recognised as one of the Top 100 companies to work for in Irelandin 2022.Our incredibly popular fashion brand PEP&CO is available in over 500 stores. It offers great value fashion for the whole family. It was nominated in the 2019 Retail Week Awards as Private Label of The Year.The 2020 acquisition of Fultons, the north of England frozen food retailer, is another key part of our transformation programme, bringing our customers broader ranges and more choice. In 2022, we purchased the online discount retail business, Poundshop.com.The acquisition is another step in the transformation of Poundland and will provide the infrastructure to power a national roll-out of our ecommerce operation.We have recently opened seven brand new stores, including our large format stores and revamped 55 stores. We are also expanding our fresh range to another 30 stores over the coming months. Our continued success is driven by offering our customers high-qualityproducts at ultra-low prices each and every day.If this sounds like you and you can make a real difference, apply today!

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