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Membership Services Administrator

Hiredonline
Job LocationWalsall
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

British Judo is the National Governing Body for Judo in the UK. We work alongside many Judo clubs and currently support a growing membership across the home countries of over 25,000 members. Our members are really important to us and we want to ensure thatwe provide the best possible service to them at all times.An exciting opportunity has arisen for us to appoint an experienced full-time Membership Services Administrator, with strong customer service skills, who is competent and confident with Microsoft Suite and CRM systems.Whats on offer

  • An attractive starting salary of £20,000 per annum
  • Enhanced Annual Leave increasing with length of service
  • Company Sick Pay Scheme
  • Access to onsite Gym
  • Comprehensive Family Leave policies to support those with caring responsibilities
  • Access to our own Health and Wellbeing Manager, trained Mental Health First Aiders in the workplace and a Comprehensive Employee Assistance Programme (EAP) scheme - A Helpline that offers support to employees and their families to information, advice andcounselling on a variety of personal and workplace issues.
  • Salary Sacrifice Pension Scheme
  • Life Assurance Cover
  • On site free parking
  • Access to staff discount portal (Various High Street Brands)
  • Free eye tests
  • Discounted British Judo merchandise
Reporting to the Membership Team Leader you will join the existing membership team and be based at the British Judo Central Office at the University of Wolverhampton Campus in Walsall. You will provide telephone customer service and administrative supportdealing with a wide variety of enquiries from new and existing members, administering memberships, resolving issues, processing gradings and applying grading and membership rules.This is a great time to be joining British Judo and to be involved in contributing to the success of our membership! So, if you enjoy working as part of a team, have great administration and customer service skills, are organised and methodical, and areable to build effective relationships with stakeholders and team members we would love to hear from you!Essential Skills
  • Administrative skills including Microsoft Office, telephone skills and attention to detail
  • Highly organised with a positive can-do attitude
  • High verbal and written communication skills
  • Outstanding customer service skills and experience
Desired Skills
  • Ideally, have knowledge of Judo as a player or official
While we would like to contact all our candidates, unfortunately, this is not possible so if you have not heard from us one week after the closing date, your application has not been successful.We may close this advert early should we get sufficient volume of quality candidates, so please do not delay sending in your CV.We do not accept CVs from recruitment agencies.

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